EKSC LTD is a UK-registered e-commerce group operating retail brands across European markets and providing operational infrastructure services to e-commerce operators in the UK, US, EU, Canada, Australia, Ireland, New Zealand and internationally.
EKSC LTD is a private limited company incorporated in England and Wales, operating direct-to-consumer retail brands across European markets and providing operational infrastructure services to e-commerce operators worldwide.
Our model is built on what we already run: every service and document we offer externally is tested and active across our own brands first. We do not sell theory.
All operations are conducted in full compliance with applicable consumer protection legislation, data protection regulations and payment industry standards across all active markets. Where EKSC LTD central checkout infrastructure is used, EKSC LTD is the contracting and payment-processing entity. Card data is never stored on group systems.
Each brand operates independently within its market with dedicated customer service, localised product range and transparent trading terms.
Home decor and lifestyle gifts brand serving the Serbian market. Curated collections celebrating craftsmanship, design and home living.
Further retail brands in preparation across UK, US, EU and international markets. Not yet trading.
Where applicable, EKSC LTD is the contracting and payment-processing entity for transactions completed through the group's central checkout infrastructure. The relevant brand, order details, pricing, currency, applicable policies and support path are always shown clearly before any payment is completed.
Payments processed exclusively through regulated, PCI DSS-compliant providers. EKSC LTD does not store raw card data. 3D Secure and fraud screening applied at transaction level.
Daily monitoring of transaction patterns, volumes and exception cases. Anomalies investigated and documented promptly.
Fraud-screening and 3DS authentication at transaction level. Alert-based chargeback prevention tooling where applicable.
Proactive customer communication, tracked fulfilment and documented pre-dispute resolution workflows.
Transaction records, fulfilment tracking and customer communications retained systematically for dispute review.
Defined support workflows across three dedicated contacts for all enquiry types and brands.
Formal complaint intake, internal review and escalation path with defined response windows.
We work with operators who already have volume and need a solid foundation. UK, US, EU, Australia, Canada, Ireland, New Zealand — jurisdiction does not matter. Business model and operational maturity do.
Use the correct contact for your enquiry. All enquiries acknowledged within one business day. State URGENT in the subject line for same-day compliance or underwriting response.
Payment providers & underwriters: consolidated reference for due diligence on EKSC LTD.
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